Privacy Policy

Effective Date: August 2026

Orange County Home Improvement Guide (“OCHIG,” “we,” “us,” or “our”) is operated by Prophetic Labs LLC.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://ochig.com, communicate with us, submit an inquiry, request information about advertising opportunities, or opt in to receive communications from us.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Business or company name

• Email address

• Telephone or mobile number

• Business or mailing address

• Advertising interests

• Information submitted through our website or chat widget

• Messages and inquiries you send to us

• Communication and marketing preferences

• Records of SMS consent and opt-out requests

We may also automatically collect certain information when you use our website, including browser type, device information, IP address, referring pages, pages viewed, and general website usage information.

2. How We Use Your Information

We may use information collected through our website to:

• Respond to questions and inquiries

• Provide information about magazine advertising opportunities

• Prepare quotes, proposals, or advertising reservations

• Communicate regarding advertising availability, deadlines, promotions, and services

• Provide customer service and support

• Send marketing communications when consent has been provided

• Operate, maintain, and improve our website and services

• Maintain business and compliance records

• Prevent fraud, abuse, or unauthorized activity

• Comply with applicable legal obligations

3. SMS and Text Messaging

If you voluntarily opt in to receive text messages, Prophetic Labs LLC may send recurring promotional and marketing SMS messages regarding Orange County Home Improvement Guide.

Messages may include:

● Magazine advertising opportunities

● Available advertising placements

● Advertising packages

● Special offers and promotions

● Upcoming advertising or publication deadlines

● Related Orange County Home Improvement Guide updates

Message frequency varies.

Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

You may unsubscribe at any time by replying STOP to any text message.

For assistance, reply HELP or contact us using the information provided below.

4. Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, shared, or provided to third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that assist us in operating our communications systems, customer relationship management systems, website, or other business functions. Such service providers may process information only as necessary to provide services to us and are not authorized to use SMS opt-in information or consent for their own marketing purposes.

5. Email Communications

If you provide your email address or subscribe to marketing communications, we may send information regarding advertising opportunities, promotions, deadlines, or other Orange County Home Improvement Guide updates.

You may unsubscribe from marketing emails by using the unsubscribe option provided in the email or by contacting us.

6. How We May Disclose Information

We may disclose information to service providers that assist us with legitimate business functions such as:

● Website hosting

● Customer relationship management

● Email and SMS delivery

● Analytics

● Payment processing

● Information technology

● Customer support

● Accounting and professional services

We may also disclose information when required by law, legal process, court order, governmental request, or when necessary to protect our legal rights, users, business, or property.

Mobile information and SMS opt-in consent are excluded from sharing with third parties or affiliates for marketing or promotional purposes.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve website performance, and remember preferences.

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functionality.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, documenting messaging consent and opt-outs, resolving disputes, and complying with legal requirements.

9. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Your Privacy Choices

You may contact us to request that we:

● Update or correct personal information

● Delete certain personal information

● Provide information about data we maintain about you

● Stop sending marketing communications

Certain information may be retained when required for legal, compliance, fraud-prevention, or recordkeeping purposes.

11. California Privacy Rights

California residents may have additional rights regarding their personal information under applicable California privacy laws.

To submit a privacy-related request, contact us using the information listed below.

We will not discriminate against you for exercising privacy rights provided by applicable law.

12. Children's Privacy

Our website and advertising services are intended for businesses and adults.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of those services before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updated version will be posted on this page with a revised effective date.

15. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Prophetic Labs LLC
Operator of Orange County Home Improvement Guide

California Operating Address:
1120 N Cosby Way
Anaheim, CA 92806

Registered Business Address:
30 N Gould St. Ste N Sheridan, WY 82801
Sheridan, Wyoming

Phone: (714) 342-1076
Email: [email protected]

Website: https://ochig.com